The Receptionist, Agency
Certified Placement & Workforce Matching
We Match Employers With Trained, Certified Talent
We match employers with Guild-certified, background-checked receptionists and front office professionals, already trained and vetted before they ever reach your inbox. No sourcing, no sifting through unqualified resumes, no guessing whether a candidate is actually ready for the role. We do the screening, so you don’t have to.
Why Pay a Placement Fee?
You could post the job yourself. Here’s what that actually costs: industry data puts the average cost-per-hire at $4,700-$4,800 even when handled entirely in-house, job ad spend, staff time, and weeks of screening a stack of mostly unqualified resumes. Average time to fill a role runs 42-44 days.
And that’s if it goes right. A bad hire costs employers 30-50% of the position’s first-year salary on average, often $10,000-$17,000 or more for a single wrong hire, once lost productivity, retraining, and disruption are counted. Skip the background check to save time, and you’re also carrying real legal exposure: negligent hiring settlements now average over $1.2 million.
A Guild placement comes pre-vetted, trained, and background-checked, with the documentation to prove it. You’re not paying for a fee on top of free sourcing, you’re paying less than in-house hiring typically costs, for a candidate who’s already cleared the bar and comes with a paper trail if anything ever goes wrong.
How It Works
Tell us what you need, and we match you with a Guild-certified, background-checked professional. Guild-Approved and Guild-Committed employers receive priority matching, a reduced 12% placement fee, and a background check refresh absorbed by the Guild at placement time.
Employers who aren’t Guild members can still work with The Receptionist, Agency at the standard 15-20% placement fee, provided they meet our Standard Employer Requirements:
- Compliance with all applicable federal, state, and local employment law
- A written job description and a documented, good-faith compensation offer, benchmarked against our published National Salary Data
- A workplace free from harassment and discrimination
- Timely payment of agreed wages
- A 90-day placement follow-up review with the Agency
- Responsibility for placement-related costs Guild members have built in, including a background check refresh if one is needed at placement
Any employer can meet our Standard Requirements. Guild-Approved employers get the full experience.
No Candidate Match Yet? We Recruit For You.
If you request a receptionist and our existing certified pool doesn’t have a match, we don’t just say no, we actively recruit a candidate on your behalf. Experienced candidates found this way move through our Experienced Professional Pathway directly to certification. You get a real match, without the wait.
[Request a Match →] [Want to Join the Guild?]